Here Is the Timeline for the Disney Infinity Shutdown (AKA: When the Servers Will Shutdown)


UPDATE: I have heard back from Disney Infinity to clarify some of the dates in the schedule.

Toy Boxes will indeed be available to download until March 3rd (for console, windows store, and Apple TV versions.

In addition, the Steam version of Disney Infinity will continue past the shutdown dates, like the console version. Obviously online services and community features will still be discontinued.

Finally, as expected, the text editor for the Toy Box artists will not be functional after March 3rd, as it relies on a server connection as well.


Disney Interactive has finally made a timetable available for when the Disney Infinity servers will shut down. Here are the dates you need to mark on your calendar announced this morning:

Since announcing the discontinuation of production on Disney Infinity, the team has been exploring timelines for the closure of the game’s online versions and community features. The goal has been to offer extended access to these services, while also providing clear communication about what players can expect. It’s important to note that:

  • The console versions of Disney Infinity will continue to operate as usual with full access to figures and play sets only with the exception of community content features and online multiplayer
  • Until September 30, 2016, Community Content will still be available and players will be able to upload and download any of their favorite Toy Box creations [EDITOR’S NOTE: You should be able to download until March 3rd, as they say in a later bullet point. I will seek to clarify]

As of today (July 29, 2016):

  • No in-game purchases can be made within the PC, Steam version of Disney Infinity 2.0, iOS, Google Android, Amazon Android and Apple TV versions of the game as this feature has now been removed
  • Players can continue to make in-game purchases within the Steam version of Disney Infinity 3.0.

As of September 30, 2016:

  • Players will no longer be able to log in to play the PC, iOS, Google Android and Amazon Android versions of Disney Infinity. These will no longer be available on the respective app stores
  • The Steam versions of Disney Infinity 2.0 & 3.0 will remain operational with the exception of all online services and community features as these will be discontinued
  • Apple TV versions of Disney Infinity will be removed from the App Store
  • The Disney Infinity Community team will no longer be reviewing or approving any new Toy Boxes that are submitted to Disney for all console, mobile and PC versions of the game.       However, when playing on any console, Apple TV or Windows 8/10 versions of the game, players can continue to download their favorite Toy Boxes from the Community Content section until March 3, 2017

As of January 3, 2017

  • No in-game purchases can be made within the Windows 8/10 versions of the game as this feature will be removed

As of March 3, 2017

  • Apple TV and Windows 8/10 versions will no longer be available, supported or playable
  • All Disney Infinity online services and community features for all versions will be discontinued

To learn more about which services of Disney Infinity are being removed or information related to each game version, visit the Closing FAQs located here for additional information.

The Disney Infinity website will continue to be updated frequently prior to March 3, 2017 to provide the Disney Infinity community with news and status of the game across all platforms should the status change.

For those of you on PC who are confused, remember there are various versions of Disney Infinity out on PC. There is the “direct download” option from their website, as well as the version in the Steam Store, and the Windows Store.

So it sounds like to me, which hopefully we can get clarification on, the Steam version will continue to work past the March 3rd date?

If you have the direct download PC edition from the Disney Infinity website, you will not be able to play starting September 30th.

If you have the “Windows Store” (aka the Windows 8/10) version, you will not be able to play beginning March 3rd.

If you have the version downloaded on Steam, perhaps you may be able to play beyond those dates? Though I’d imagine it would be turned off on March 3rd as well.

Hopefully this will become clearer in the future.

For console players, remember the server shutdown does not affect your ability to play the game. You will not be able to play online or download community content at the different dates you see above, but you will ALWAYS be able to play the game fully.

All patches, updates, etc. are stored on the first party servers (Microsoft, Sony, etc.) so the Disney Interactive shutdown does not affect you getting that content.

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  • YoshiAngemon

    March 3rd, the Infinity End Game concludes.

  • Cale

    What about characters that need an internet connection to play with such as Baloo, the Civil War characters, Dory & Nemo, etc.?

    • Green Armadillo

      They don’t need an internet connection to play, they need an internet connection to connect to the console’s digital marketplace (PSN, etc) to download the patch to make the game run. As Jason notes, no reason to believe that will come down before Sony/MS/etc go out of business.

      At least on the PS4, the game does attempt to connect to the Disney servers at startup to synch data and download news. Right now, if you are offline for whatever reason (PSN maintenance, need to install a PS firmware update, internet is down) the game will hang for like a minute trying to make that connection, before launching the game as is. Not clear from this FAQ whether they will patch console versions of the game to remove this connection, any menu options that no longer function, or the one trophy that requires online play from the game.

      • Cale

        I don’t own 3.0 yet. So does that mean you can just download the patch without buying those certain figures?

        • joshua snow

          Yup. Just bought 3.0 on wii u and it downloaded a massive patch before booting so when u get those figures they’ll unlock in game

  • Grant McCollister

    “……should the status change”. What does that mean? Is there hope? #SaveDisneyInfinity

  • Blazingsonic

    I remember someone called me out for jumping ship to Lego Dimensions, Well Mickey slammed the door in my face and Sonic just zooms up and was like “Sorry about what happened but me Batman and Fin and Chel are about to go take a ride in the Delorean, wanna come along?”
    Disney closed their door and Lego opened a portal.

  • AB

    Our kids love playing the games that they access through the toy box landing portal – for example the ones that are in Merida’s castle. Are they community content? Or are they built in? I was wondering if I need to be jumping in and making sure they are all saved down.

    Any help would be brilliant. Thanks 🙂

  • Chris

    Sadly idk if anyone will ever read this, but please answer this question if you do: if the only thing I care about is getting all the trophies/achievements in the game in both Disney infinity 2 and 3 for ps vita, ps4, and Xbox one, I can get all online trophies/achievements until March 3rd, and all offline ones until like forever? Thanks.

  • dunkmastr3

    So i was planning on buying apple tv this month… Is it officially gone from the app store? can I download it somewhere else if it is gone?

  • paslaugh

    This is really such a shame. I picked up all of the figures I wanted at $5 a piece and the playsets I was missing for under $10-15 each. Really DI 3.0 with everything unlocked and nearly all the figures is an incredible journey, and possibly one of the most memorable gaming experiences I’ve had in the last 5 years. The problem, besides the confusion about what you needed to buy to actually enjoy this game, was the fact that you’d really need to spend about $300-400 to really enjoy it fully.

    • Yeah, seems as though they scammed everyone all along to get a great children’s game just to pull the world out from under us after spending hundreds. I was so mad that I was an actual Disney annual pass holder for the park and I let them expire and won’t visit!