EDITORIAL – The Light FX Figures: What Disney Infinity Did Right And What They Did Wrong

light-fx

The Disney Infinity Light FX figures have been both a point of excitement and controversy since their announcement back at D23 Expo this past August.

For those who are unaware, Disney Infinity released a special set of six Star Wars figures that have their light sabers light up when placed on a Disney Infinity base. The figures were initially announced during the Disney Interactive presentation at the 2015 D23 Expo on Sunday, August 16th, 2015. Two weeks before the game officially launched in North america.

At the time of the announcement, we knew there would be six characters coming: Anakin Skywalker, Luke Skywalker, Darth Vader, Kanan, Obi-Wan, and Yoda. But did not know any kind of official price point or release date besides coming “this holiday”.

We eventually learned that these figures would be retail exclusives, releasing in stages on December 1st, and retail for only $1 more at a price of $14.99.

So now that we got the core information out of the way, let’s take a deeper look at how the figures work and the history behind them.

HISTORY & MECHANICS

If you’re releasing a Star Wars set of figures, it would be the obvious choice to have them light up, no? Well apparently that wasn’t always the case.

John Vignocchi said in an interview with Giant Bomb that he pushed the concept of the figures lightning up with the leadership team during the initial planning stages of Disney Infinity 3.0. Saying “”Everyone is going think we’re complete idiots if we put out a line of Star Wars figures and the light sabers don’t light up”. Which, I think all us would say… that’s pretty true. But it wasn’t until the team presented the game to retailers at Destination Playstation in February, when the retailers asked if they had any figures that had their light sabers light up, that it seemed the ball really started rolling.

The team was struggling getting the figures to work properly while still being a safe toy for consumers to have around (especially around little kids). When talking to a member of the development team, they told me they were having an issue of the toy passing the “drop test”. So that if/when the figure fell to the ground, it would stay together and not create a hazard. Obviously the last thing Disney Infinity wants is these broken off light sabers with pointing shards stabbing kids. That would not be a fun issue to deal with. So I’m glad the team took safety as a top priority.

Eventually the Disney Infinity team at Avalanche Studios enlisted the help of the Disney Imagineers to take a closer look at the project. Thanks to the help of the brilliant minds in the Imagineer department, we have our Light FX figures.

As far as the actual figures go themselves, they are powered by “disney magic” as the team likes to say. The figures include a new black “base” ontop of the regular clear plastic base you see on all the regular bases. The black plastic piece houses a circuit board, which includes a capacitor, and soldered wires that run through the figures up to the light saber where the colored LED is stored. So whenever you place the figure on a powered NFC base (AKA: your Disney Infinity base for the game), it gives enough conductive charging energy to make the light sabers glow. So as you’ve probably heard or seen, this can work on any powered NFC base (your phone, a credit card terminal, or yes even the Skylanders Portal).

Take a closer look at the design of the figures in my unboxing video where I take one apart:

The light on them is incredibly strong. They look really great, whether you are in a lit up room or playing in the dark.

The only problem with the way Disney designed these figures is they couldn’t get enough power (or perhaps get the wires in there safely) to light up two light sabers. Looking at the results, the team just wasn’t satisfied or felt any two light saber characters would be able to be up to the same quality as their one light saber counterparts. This is why we don’t have a Light FX figure for Darth Maul or Ahsoka. You may be able to draw the same conclusion regarding Kylo Ren as well, though his design is a bit more complicated as well.

As far as Ezra? Your guess is as good as mine.

WHAT DISNEY DID RIGHT & WRONG

So let me be clear with my bias, opinion, and feelings regarding the Light FX figures upfront, so you can get a clearer picture into my mindset.

I love the Light FX figures. LOVE them. I’ll also buy any Disney Infinity figure they would ever make. That’s just a fact. But that doesn’t mean I can’t critique or offer what I would do differently regarding the release of these figures. But they also did many things right regarding the figures release. So let’s check it all out.

Quality

Disney did an excellent job with the quality of these figures. They are a bit modified from their normal molds, but not hugely noticeable. They still feel and look great. The actual light emitting from the figures is phenomenal. I had high expectations, and was still super impressed with how bright they are.

The closest comparison to the quality would obviously have to be the LighCore figures that Skylanders releases (though they haven’t released one since Swap Force). I think it’s not even really a close race. The Light FX figures do a great job (but again to be fair, they have a larger area available to glow compared to the Skylanders eyes, mouth, etc.).

Obviously the major glare is still the lack of Darth Maul, Ahsoka, etc. But I trust Disney in this, and if they honestly say they wouldn’t be on the same quality, I support them in their decision to not release them.

Retailer Exclusives

I’m a fan of retailer exclusives, always have and always will.

I enjoy the ‘thrill of the hunt’ for items at different retailers. I enjoy being “forced” to go to a retailer I never go unless it’s an emergency (hello Walmart!). But I also know I’m in a special situation where I have all the major retailers within 12 miles of me. So I have easy access to the stores, so it doesn’t bother me compared to someone whose closest Best Buy or Toys ‘R’ Us could be hours away.

But with the release of these special, limited edition figures… it makes a lot of sense.

Think about it, by the end of 2015 there will be 34 figures total released (8 of which are inside Play Sets and Starter Packs). So 24 individually released Disney Infinity 3.0 figures. Obviously next year we are getting several more, and there are still many 1.0 and 2.0 figures floating around that players may wish to purchase.

Take a virtual tour to your local Disney Infinity section, think about the size of it. Unless your Toys ‘R’ Us or many Best Buy’s. Unfortunately stores don’t have a a major section to devote to these as in years past (Especially now that LEGO Dimensions, amiibo, Anki OVERDRIVE, and heck even Disney’s own PlayMation are all taking away what used to be Disney Infinity shelf space).

One of Disney Infinity’s main selling points is availability. For the most part, you never have to worry about not being able to get a certain figure or character. But with 24 individually released, from a majority of the stores I’ve been to, you can easily go into a retailer and not have a figure or two or three not on the shelf. It may not be due to them not having stock, but you can only fit so many on the shelf.

So to ask retailers to fit an additional six (many of which are repeat, and also obviously cost $1 more so they’d have to have their own “pegs”) would honestly be asking a lot. And would ruin one of the things that makes Disney Infinity a great game to get into.

Obviously you could make an argument that all retailers have online stores, and you could order it from them. But if you’re going that far, then might as well make it retailer exclusive.

Retailers love having exclusives. Plus when they make something exclusive, they tend to make a big deal out of it. Whether it be in their weekly ad with a large “Our exclusive!” banner, pushing the figure on social media, or doing what many of you have seen in Walmart with their endcap marketing flyer showing they have an exclusive Disney Infinity figure. Retailers pay money to have that exclusive, so obviously they want to get a return on that investment.

As a fan of Disney Infinity, seeing retailers going an extra mile to promote something Disney Infinity related, it makes me excited. It gets more people involved with the game.

Price

This is actually a really hard point to discuss. It comes down to a couple of questions… what is the point of the figures? Who are they marketed to? Target to collectors? To Fans?

Charging only $1 extra for the new Light FX figures is a great deal for the consumer. Think about how much went into the redesign of the figure. Obviously there are the tangible pieces like the technology that is in the figure itself. But also think about the engineering involved, marketing, the actual re-manufacturing, etc. There is a lot of costs involved that you would think worth more than $1 markup. Obviously some of that costs was made back up in the exclusive agreements with retailers as well.

But to be honest… I’m disappointed with the price.

They were all along marketed as a “collectors” item. So if they are a “collectors item” it would have been great to get something extra beyond just the figure. All we got extra was a sticker on the box labeling it as a Light FX figure.

Check out the Skylander’s Eon Elite figures that come in this special packaging. You get the figure (the newer versions even offer a “remold”, which we’ll get to that in a second), special clear plastic base with a 3D background, and receive some in game bonuses as well.

Many of you have told me that you felt the Light FX releases were a ‘Disney Cash Grab’ (which I can’t disagree with enough), but to combat that. I do wish they would have marked it up to $19.99 and threw in some extra “flair” with it to make it feel extra special. Instead of just a ‘light saber’ extra.

In-Game Extras

The Light FX figures only offer one different, in game, from their standard counter parts… it unlocks a special light saber display under the Hall of Heroes statue.

Now let me first say, I’m glad it does something. If it didn’t do anything at all, that’d be a major let down.

But I know for many people, there was some hope it would do more.

The problem is, they have to be careful what all they do with it, as these seems to be a strong resistance in the Disney Infinity community to anything “exclusive” or unavailable to the wider audience.

Obviously Disney didn’t want to make them required for the Ultimate Unlock (which makes complete sense), nor did they want to make any extra statues in Hall of Heroes or the collection screen, for the same reason as stated above.

But again, for many fans, having to “re-purchase” the figures (at “least” two since two of them are locked in a play set) to only receive a cosmetic change on a statue. For $14.99, you can help but feel or wish that more could have been done.

Communication & Release

This is where I had the biggest problem with the release of the Light FX figures. Communication and the handling of the release.

The announcement was before the release date, so some fans knew they were coming at some point. But for a wide majority of the audience, there is no way they knew they were coming. Nothing on the website (they recently added that if you go to a single figure page, there is now a light FX icon… but not for the three months leading up to it), no flyers in the Starter Pack, nothing on the packaging, etc.

Yes, resources are going to be limited and you aren’t going to plaster the information all over the place, but still at least some word to fans would have been useful. But let’s be honest, there are still a large percentage of Disney Infinity fans who wouldn’t know about it until they went into the stores this week. Obviously nothing you could do about that even if Disney tried.

Some fans wanted to skip having to purchase some of the figures again since they knew they were coming in the Light FX form… but how long were they going to have to wait? We knew “holiday”, but that still isn’t assurance in many fans minds. Fans who didn’t want to have to double buy figures had to wait for 3+ months for any “official” word.

We first got a hint that the Light FX figures were going to be exclusive on September 10th, but not until October 12th did that really get more clearer. And again that was from retailer listings, which aren’t always the most reliable. Even at that stage, it never said they were truly exclusive, it was just odd that those retailers only had one figure available on their website. November 3rd and November 8th gave us some more clear idea what to expect with the figure releases. Remember back too when GameStop charged $17.99 for their exclusive for a day? Thankfully now it’s “on sale” for $14.99. Yeesh.

It took all the way until December 1st to get the “official” word that Luke Skywalker was exclusive to Walmart. In the grand scheme of things, was it really that major of a deal? Of course not. But again, for fans looking to drop another nearly $90 on figures they technically already had, some clearer information would have been wonderful to have.

I know that with any retailer exclusive (whether Disney Infinity or not) the common practice is to let the retailer make the announcement (you see that a lot with amiibo figures, Nintendo isn’t the one doing the actual announcing of retailer exclusives very often). But the problem was… there weren’t any.

When you hear the words “limited” or “single production” being thrown around with the figures, it creates a sort of panic among the base. Especially after many people have had bad experiences with the “amiibo craze”. They’re afraid it’s going to sell out instantly (a couple of the figures disappeared for pre-order before they were even out. As I’m writing this, Walmart and Amazon are both “temporarily” out of stock).

This was just for the North American release, speak to the fans over in the UK, and they didn’t even have a hard confirmation that they would be released over seas until recently.

On November 30th, it seemed we had everything set. 6 retailers were going to have 6 different figures released on 3 separate days.

December 1st: Obi Wan, Yoda, and Anakin — “The Twilight of the Republic Set”

December 8th: Kanan — The “rebels set”

December 15th: Darth Vader — The “Rise Against The Empire set”

So logic would point that Luke would fall in line on the 15th since it’d flow nicely, right?

Wrong.

Walmart placed a pre-order up on December 1st (finally) that said the figure would release on the 7th? Thankfully they corrected the typo the next day… but it now sets a release on the 8th? Again, not the biggest deal in the world, but just seems illogical compared to the release frame with the previous figures.

But let’s see what Disney had to say about the release.

Nothing in the press release / official statement besides that they said they “introduced” a new set of figures.

How about social media?

DisneyInfinityAvailableNow

“AVAILABLE NOW”. Oh boy.

But again, any consumer who looks to buy the figures online will see the release dates and everything will be fine. Because at least there are register locks in place to keep the figures from selling.

Wrong again.

For whatever reason, although there were register locks in place on and after December 1st for Luke Skywalker and Darth Vader, they seemed to have been taken off. I started receiving reports from people in the community who were able to purchase Luke and Darth Vader, with no problems what-so-ever at the register.

Some reports even saying store management received word from corporate that they are not allowed to sell them (especially since corporate is the one in charge of register locks), even though Toys ‘R’ Us still has it listed as 12/15 release on their website.

So now, on the “second” release day, many stores are already sold through part of their allotment, which may or may not get restocked once it’s sold through.

ROUND-UP AND FINAL THOUGHTS

As you can hopefully tell by this editorial, I care deeply about the subject. I really like these Light FX figures, and I was hoping that these would be a sort of “gateway” into the world of ‘variations’ of Disney Infinity figures.

Unfortunately the release of these Light FX figures had so many issues with it. Which is shocking coming from the Disney Infinity team. The team has incredible people up and down the “chain of command”, so it is just bizarre to see how this was handled.

The Toys-To-Life genre is getting full, fast. It’s going to become more competitive than ever, it’s almost at a ‘equilibrium’ state right now and can sustain the four main franchises. But I can easily see one or two of them having to pull out, or the entire genre collapsing like the great Guitar Hero / Rock Band collapse several years ago.

Disney Infinity has the resources, history of characters (aka the deep bench), personnel, and (most importantly) the community to sustain it for a long time.

But for a game that, let’s all be open and honest here, has a lot of confusion involved with it from an outsider, the confusion of the Light FX figures release is not something that is welcoming.

Again, I give full thanks to the Disney Infinity team for making an incredible product like this. I just really wish it was handled better.

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  • fetts

    Definitely hope to see some custom bases made available, and to eventually have this technology incorporated into other Star Wars toys!

  • Rodney Newton

    Very good article. It does seem Disney has a deep bench but correct me if I am wrong but did they not say this would be the last released geared at a certain franchise? It seems Lego came out strong and with a very deep bench of characters. I will always love my Infinity but only the future knows what will happen in this game.

  • Green Armadillo

    This entire line makes much more sense knowing that it was primarily driven by retailers. The delayed launch put DI in a really weird marketing position because you don’t want to promote something that won’t be available for months post launch and send the message to consumers that they should wait for something they might not even be able to get.

    (This is exactly what I did, Yoda is my first 3.0 purchase, and he’s functionally free with all the money I saved not buying stuff at full price for launch.)

  • Shane

    I would only add that it it feels lije they cost $13 dollars more, not $1. You have to get two lukes and two anakins to have playsets and light fx. Seems there should have been a way around that. For only a dollar, with no extra bonus as you pointed out, why even have the non-light fx? Everyone would go for light fx for a dollar…

    • bell02alpha

      I agree with you, but clearly the timing would have been off. They would have had to just now release 3.0 to meet the “every suitable character should get light FXs” quota.

      • Shane

        They could have packaged them differently too i guess. Obviously, luke and leia make sense, but it could have been han and chewie. I don’t know, not my problem to solve. :) just think there could have been a way to avoid it other than delaying the whole game…

  • http://ericrovtar.com/ Eric R

    Well done, man. This is a great look at the entire process and I think you maintained your objectivity well.

  • Goats541

    The lack of communication and exclusively is hard to swallow. I’ve known and waited months to purchase Yoda and Vader opting for their FX versions. Only to find out the exclusivity rights to Yoda Target got is for all of North America. Last time i checked North America include Canada and Mexico neither of which Target operates in. i cant justify paying $40 + for Yoda once you figure in shipping and duties, not going to happen. So at the end i’ve waited months for nothing.

    • Jeremy McCannon

      What’s the base cost to ship something to Canada from Kansas City?

      • AWwriter

        It’s not just the shipping cost, but they also get charged customs import fees, so the $40 figure he’s quoting is likely accurate.

  • DCP3Y

    The ‘exclusive hunt’ is not fun for all as the retailers have a large variance in how they support DI. I’m sure there are even more variances as you go to different geographic areas. For me GameStop was the best no-hassle experience. Best Buy was the bargain one for their gamers club $11.99 but had to wait for two associates to find one in the deep freeze. Took me two Targets to find Yoda. After two Walmarts and drawing blanks, I found a distant Walmart 30 minutes away on Walmart.com and am waiting for confirmation the order is ready for pickup. Amazon is out of stock and will let me know if they get any additional inventory. Jury is out on that one. TRU is in a holding pattern until 12/15 release date. This is a lot of needless hassle for what I think should have been available from the get-go never mind the dups I now have. Could have had some skill tree advantages too like lowering the special move costs so the FX figures can be more powerful like the older crystal figures were. I’m in the cash grab mindset and yet I forked over my dough, so nobody’s fault but mine. I sense that retailers are getting toys-to-life fatigued…several had few to none 2.0 characters with those in inventory marked down to like $6.50 and I didn’t see a single 1.0 character anywhere.

    • AWwriter

      I agree. I don’t know how people can support the exclusives mentality. Almost no one actually enjoys it, I think most that say they do would support DI if they said they were adding a Toys To Life Bathroom Portal for you to aim in the toilet to gain extra points…all it does is reward scalpers, and divide people. I was lucky, I have all these stores near me and they were decently stocked considering I went out and got them today and they have been out for days now – but not everyone is that lucky.

      Unfortunately, I think this is going to become more the norm – variants and exclusives – since they seem to have given up on the power disc cash grabs. That will be the replacement – buying extra figures versus extra power discs you don’t need.

  • Darth_Raww

    I’ve been fortunate to be able to find them all so far (well, almost; still waiting on Amazon’s Kanan). But it bugs me that to get the cool lightsabers, we have to double dip on Anakin & Luke. The handling of this all seems very mismanaged. (P.S. And I understand why no Maul, Ahsoka, and maybe Kylo, but what’s the deal with Ezra getting the shaft?!!)

    • Mike Tuffley

      I have two ideas on why Ezra may have gotten shafted. (I’m sure there’s a lightsaber shaft joke there.) The first is that Ezra’s lightsaber handle design is a little bit complicated and may not look as good plus sized. The second is maybe they ran out of retailers. >.<

  • James Howlett

    A repose would have been great, and having them do SOMETHING else in game would have been cool. It’s like they looked at the lightcore figures and said “How can we do that, but worse?”

  • PlayDoh003

    Ugh, although I got my preorder early on, no word on my Kanan pre-order… And now this morning, Toys ‘R’ Us sent me a delay notification as well. It will kind of suck not to be able to get them all, especially now that I have 3 of them.

  • joshua snow

    I preordered kanan through Amazon and it hasn’t even shipped yet

  • Jeremy McCannon

    Seems like walmart and best buy drew the short straws..

  • Sasha Lang

    That sucks that you have to basically double dip

  • PlayDoh003

    PSA – Kanan is back in stock at Amazon – but my order was stuck in limbo, so I contacted Customer Support. Turns out that something was preventing my order from processing, and the rep who handled my case got it into shipping status. I also got a $10 credit for my troubles to boot… So if anyone else hasn’t gotten a shipment notification for a pending Kanan order, contact them ASAP!

  • AWwriter

    I’ve managed to get them all. Wal-mart was just stupid – I preordered from them for in store pick up, days ago – walked into the store, they had them on the shelf. I bought them and cancelled my preorder, which still was “pending” from days ago.

    Everyone else was pretty easy to get – I don’t think these were that popular, to be honest. I got the last 2 Obi-wan’s at a GameStop today – and they only got a case of 4 to begin with, supposedly. I have been able to walk in to every store and just grab one, except for TRU (and Amazon, of course). I ended up just grabbing them online at both, so done now.

    I justified it because I’m donating my existing non-FX figures to some kids who are getting a Starter Kit for Xmas – I encourage others to do the same, since there really is no need to have doubles in most cases.

  • DisneyManiac

    I drove around my city like a man possessed to pick these up, each time I saw a release for them I picked up 2 or 3 of them just in case it was packaging error & to make sure I had a backup in the event one broke.

    I whole heatedly agree with the release debacle. I went to 2 separate retailers who had them on the shelf and couldn’t sell to me based on their street date. The others didn’t even know they were coming out. I had to hawkeye every store & was out hunting them down early in the morning & when stores first opened on the 7th. I think that with the amount of product that is being pushed out with the skylanders & the Infinity that employees just see the characters and put them out as soon as possible, there’s no regard for when they release, much less hyping the release. Right now i have some i need to take back since i over ordered (4 Vaders, 2 Kanan, 3 Yodas, 4 Luke, 3 Anakin, 3 Obi Wan)

  • Johnny in Los Angeles

    Heres a really really important question! Does the Light FX luke skywalker figure on its own activate the Rise of the Empire game if you dont already have the playset??